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Need trouble-shooting help? 1) Consult your CSI Machine Binder 2) Access Online Trouble-shooting Tools Visit www.ConvertingSystems.com – click Register to sign up 3) Open an Online Service Ticket For technical assistance, visit www.ConvertingSystems.com Click Contact Us (service for out-of-warranty machines billed at $60/hr) 4) Order Replacement Parts Search & order parts at www.CSI-Parts.com – fast shipping!